HOW DO I JOIN THE VIETRI REWARDS PROGRAM?
You will automatically be enrolled in the VIETRI Rewards Program when you create a VIETRI account or log in to an existing account. You do not need to sign up separately to join VIETRI Rewards.
Create an account on www.vietrishop.com to become a Member. Membership is free. Visit https://www.vietrishop.com/pages/vietri-rewards for more information.
We recommend that you opt-in to our emails and SMS to ensure you receive updates about your VIETRI Rewards account and receive exclusive promotions.
HOW DO I REDEEM MY POINTS FOR A REWARD?
When shopping on vietrishop.com, Points can be redeemed towards a Rewards coupon at checkout. You must be logged in to your account using your VIETRI Rewards email address to redeem points for a Reward at checkout. Also, to receive free economy shipping and/or to apply any loyalty member-specific promotions, you must be logged into your account when beginning checkout.
WHY CAN'T I USE MY REWARDS DISCOUNT CODE AND A PROMO CODE ON THE SAME PURCHASE?
When shopping on vietrishop.com, a Rewards coupon code cannot be used in addition to another promo code or an additional Rewards coupon code.
Codes do not stack.
I DIDN'T GET MY BIRTHDAY REWARD.
To receive your birthday reward, you must have visited the “My Rewards” section of your account on www.vietrishop.com and input your birthday month and day at least 30 days before your birthday.
To prevent abuse of this reward, if you input your birthdate a day after your birthday, you won't be granted your Birthday Reward until your birthday the following year. If you entered your birthdate less than 30 days prior to your birthday, your Reward will be granted in delay, up to 30 days. If you entered your birthdate any time prior to 30 days of your birthday, your Reward should have been granted normally on your birthday.
WHEN DO MY POINTS AND/OR TIER STATUS EXPIRE?
Your eligibility to achieve Silver, Gold, and Platinum status tiers is based on your cumulative eligible purchases made online at www.vietrishop.com. Your tier status lasts for 12 months following your entry to the tier unless you continue to make additional purchases within those 12 months that meet the threshold of the next highest tier. Conversely, if you make a return that decreases your 12 month cumulative spend below your current tier's threshold, your tier status will be lowered. However, your points do not expire.
